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Return Policy
VapePie Ultra Return & Refund Policy (Updated November 2025)
At VapePie Ultra, your satisfaction matters most. We stand behind every disposable vape and vape juice we sell. Please review our simple policy for returns, cancellations, and refunds.
1. Order Cancellation
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Orders can be canceled before shipping or production.
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Once tracking is issued or shipment begins, cancellation isn’t possible.
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Approved cancellations are refunded within 3–7 business days to your original payment method (PayPal, card, etc.).
📩 To cancel, contact VapePie Ultra Support at [email protected].
📦 Return Policy
Returns are accepted within 14 days of receiving your VapePie disposable vape if:
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The item is unused, unopened, and in its original packaging.
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Proof of purchase (receipt or order number) is provided.
⚠️ Do not return items directly to the manufacturer — contact our support team first for the correct return address.
2. Return Shipping
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Customers pay for shipping once (return shipping included).
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No restocking fee.
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If your vape device is defective, damaged, or incorrect, we’ll cover shipping costs and issue a replacement or refund.
3. Refund Process
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Once your return is inspected, you’ll receive an email confirmation.
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Approved refunds are processed within 3–5 business days to your original payment method.
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Bank or credit card posting times may vary.
If your refund hasn’t appeared after 7 days, please email us for immediate assistance.
4. Return Address
To get the nearest return location (U.S. or international), contact:
📧 [email protected]
5. Important Notes
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Used or opened vape devices cannot be returned for safety and hygiene reasons.
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For DOA (Dead on Arrival) or damaged items, please send photo/video proof within 48 hours of receipt for a fast replacement or refund.
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VapePie Ultra reserves the right to decline returns that don’t meet policy requirements.
Shop authentic disposable vapes online in the USA with VapePie Ultra — your trusted source for premium vape juice, flavour, and puff performance, all backed by secure service and responsive customer care.
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